Buying from Bait Saviour
Delivery.
Where we deliver, what it costs and what happens if an order is delayed.
Q-Leap Technology LTD, trading as Bait Saviour · Version 2026-10-24.2
Who you are buying from
Q-Leap Technology LTD, trading as Bait Saviour. Company number 13576220. VAT number GB424695673. Contact team@qleaptech.co.uk or write to 248 Sandhills Avenue, Hamilton, Leicester, LE5 1PL, United Kingdom. These terms cover orders placed on www.baitsaviour.com.
Your order and payment
Review the products, quantities, Rescue Net size and programmed release delay in your basket before continuing. You can correct them before paying. Orders are placed in English. Payment is taken securely by Stripe in GBP. Other currency figures are estimates and your bank may apply conversion charges. Your paid-order confirmation records the contract, product options, address and total. If an item cannot be supplied, we will contact you and refund it rather than substitute it without agreement.
Delivery prices
Choose your delivery country in the basket. Delivery is calculated from the total product weight, quantities and any included chargers. The quoted delivery price applies to that basket and destination. Catalogue and delivery prices are shown excluding VAT. Stripe shows applicable VAT and the total payable before you pay. There is no automatic annual renewal: the release allowance is supplied on the physical control box as a one-off purchase.
Destinations and estimated timing
We deliver to the destinations offered in the basket. Standard UK delivery is estimated at 3-5 business days and international tracked delivery at 7-10 business days from dispatch, excluding public holidays. These are estimates, not guaranteed dates. Preparation and any stock delay are additional. We will tell you about delays and agree any revised delivery date. Unless you expressly agree a different period, we will deliver within 30 calendar days of the order. Contact us before ordering if arrival by a particular date is essential.
International import charges
Orders are dispatched from the United Kingdom. Unless checkout expressly says otherwise, overseas import VAT, customs duties and carrier clearance fees are not included in our delivery charge or collected by us. The recipient is responsible for lawful import charges requested by the destination authority or carrier. These vary by destination and order value. Ask the local customs authority before ordering if you need an estimate. Customs checks can delay delivery. We will not impose undisclosed additional charges for our own delivery service.
Dispatch, tracking and safe arrival
We email you when your order is dispatched and include tracking when available. Check the delivery address before payment and contact us promptly if it needs correcting. For consumer orders, we remain responsible for goods until you, or a person you nominate other than our carrier, physically receives them. Reporting damage promptly and providing photographs helps us resolve a problem, but no short reporting deadline removes your statutory rights.
Late, lost or damaged deliveries
Contact team@qleaptech.co.uk if an order is overdue, damaged or missing. We will investigate with our carrier. If delivery misses an agreed essential date, we refuse to deliver, or the law otherwise allows immediate cancellation, you can cancel and receive the refund due. Otherwise you can set a reasonable additional delivery deadline and cancel if we miss it. A carrier investigation does not suspend your legal cancellation or refund rights.