Privacy and cookies.

Who runs this website?

Bait Saviour is operated by Q-leap Technology LTD, company registration number 13576220. Contact us at team@qleaptech.co.uk about your information or privacy choices.

Enquiries and orders

When you email or call us, we use the details you provide to answer your message and discuss products, pricing or support. When checkout is available and you place an order, we collect your name, email address, telephone number, billing and delivery addresses, product selections and payment status to process your order, arrange delivery and provide support.

Payments are handled by Stripe. We do not store your full card details on this website. Order confirmations and dispatch updates are sent using Resend. Relevant delivery details are provided to the courier used for your order. Order records are only accessible to approved staff.

Cancellation and returns notices

If you use the online withdrawal form, we record your name, acknowledgement email, order details, the goods you identify and the date and time of your statement. We use these details to acknowledge your notice, arrange returns and refunds, and keep evidence of the notice. Approved staff can review it. Resend delivers the acknowledgement to you and our order team. We retain relevant records for order administration and applicable legal and accounting requirements.

Website analytics

If you allow analytics, we use Google Analytics 4 to understand which pages people visit, how they find the site and which product or contact links they use. We also measure adding items to the basket and clicking product document links. Clicking an email or document link does not confirm that an email was sent or a file was downloaded.

Analytics may include browser and device information and an approximate location. We do not send your name, email address, phone number or the contents of your enquiries as analytics event data. Advertising personalisation is disabled in this integration.

Google processes analytics data using its systems. Read Google’s privacy policy for more information.

Cookies and local storage

The site stores your basket, currency selection and privacy choice on your device so these settings work across pages. Your privacy choice is remembered for up to six months. Google Analytics cookies, including cookies whose names begin with _ga, are only enabled when you allow analytics and are configured with a six-month expiry.

Your choice

You can decline analytics and still use the website and shop. Change your choice using Cookie settings in the footer. If you turn analytics off after allowing it, we remove this site’s Google Analytics cookies and reload the page to stop the analytics script.

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